Services

Workplace Conflict Coaching & Mediation

Help your teams resolve tension and move forward together with structure, clarity and ease.

We help teams and founders turn tough conversations into opportunities for understanding.

Whether it's a miscommunication between colleagues, a breakdown between leaders, or deeper interpersonal dynamics at play, conflict doesn’t just disappear.

Instead, it chips away at trust, energy and performance until someone finally says what everyone’s been feeling.

The good news? With the right tools and conversations, conflict can actually bring your team closer together.

Is this right for your team?

Conflict coaching might be for you if:

  • Two colleagues are avoiding each other after a tough disagreement.

  • A newly promoted manager is navigating resentment or resistance.

  • Tension between two leaders, founders or execs is starting to affect the whole team.

  • A manager is stuck and there’s visible tension in their group, but they don’t have the skills or neutrality to mediate it on their own.

  • A senior leader and their team are misaligned and trust is eroding on both sides.

  • Co-founders are in conflict but still have to show up as a united front.

  • Communication across departments has become passive-aggressive, avoidant or political.

  • Feedback is being withheld, misinterpreted or weaponized.

  • The team is operating in silos or whisper networks instead of honest collaboration.

  • You've already tried a few conversations, but things keep escalating or getting swept under the rug.

What We Do

Conflict shows up in all kinds of ways, including silence, resentment, constant rehashing, or blowups.

We help you pause the pattern and work toward a reset.

1.

Conflict Coaching (Pairs Coaching)

For individuals or pairs navigating interpersonal tension, avoidance, or difficult conversations.

Ideal for: Executives, people managers, or team members navigating high-stakes conflict, change or feedback avoidance.

Private coaching with an unbiased, neutral third party

Communication support (what to say & how to say it)

Confidential & private follow-up and ongoing support

Ongoing support to prevent it from happening again


2.

Conflict Mediation for Teams

Our go-to “TeamOS Reset” program is a series of facilitated sessions to surface the unsaid, rebuild trust, and agree on new ways of working.

Ideal for: Teams, peer colleagues, or direct reports experiencing sustained tension, misalignment or miscommunication.

Pre-mediation interviews with all participants

Strengths-based facilitation to keeps things respectful

Co-created ground rules to ensure safety and equity

Shared agreements, follow-up plans and check-ins


3.

Conflict Integration Support & Team Facilitator

Receive post-conflict integration support to rebuild trust and make new habits stick.

I stay with your team for four to eight weeks after coaching ends to embed new trust-building habits, communication norms and shared systems so your team can confidently run them on their own.

Ideal for: Teams emerging from tension, misalignment, or mistrust who want support in turning new agreements into action.

Feedback check-ins and repair rituals

1:1 coaching for key team members or leaders (as needed)

Weekly or bi-weekly touchpoints to keep momentum and troubleshoot early breakdowns

Coaching & light project management to help implement new meeting structures and communication workflows


About your coach 

Reframed Coaching brings expertise in professional leadership coaching, management training, and team building dynamics.

We have more than decades of experience of working on the ground and experiencing a multitude of different conflict scenarios across startups, nonprofits, and corporate teams.

Our approach is:

  • Neutral, professional, human-centered, and centered on ethics and confidentiality

  • Based on conflict facilitation training from Michelle Brody’s Know Your Armor

  • Rooted in frameworks like CliftonStrengths, Radical Candor, and the Five Behaviors

  • Designed to get to the root cause and create real change.

  • Practical and action-oriented. We focus on tools you can actually use and not just theory.

  • Proven to build stronger, more self-aware leaders and teams that communicate with trust and confidence.

How it works

Step 1: Discovery call

We’ll learn about your goals, team dynamics, and conflict history.

Step 2: Custom scope of work

You’ll receive a tailored proposal outlining session formats, timelines, and pricing.

Step 3: Conflict coaching or mediation begins

We guide the process, you focus on rebuilding trust and forward momentum.

Ready to move through the mess, together?

Conflict can feel messy, but it’s also where growth, honesty and real leadership live. If your team is stuck, struggling or walking on eggshells, let’s talk!

Read the blog

  • Myers-Briggs vs CliftonStrengths: Which Personality Power-Up Is Right for You?

    In this article, we break down the differences between the Myers-Briggs and CliftonStrengths assessments so you can make an informed decision on which one is the best fit for you.

    READ MORE

  • The Top 5 Leadership Newsletters to Subscribe to in 2025

    These five email newsletters deliver digestible insights, expert wisdom and innovative thought leadership straight to your inbox – and you can take them in over a morning coffee break. 

    READ MORE

  • Why Choose a Gallup Certified Strengths Coach?


    Learn why choosing a Gallup certified strengths coach can be a game-changer for both individuals and teams.


    READ MORE